TRAIN YOUR STAFF AND VOLUNTEERS

Introduction

Our training helps get your staff ready for the OISC advisor assessment. To access this training, your organisation should be working through the OISC registration process.

OISC Level 1

Partners only

Once your organisation becomes a partner, you will be able to access:

  • Free 1 day OISC Level One (Asylum and Protection) training based on the OISC syllabus, delivered in an online classroom setting. No OISC advisor assessment is required for Level One registration in Asylum and Protection.
  • Free 5 day OISC Level One (Immigration) training based on the OISC syllabus, delivered in an online classroom setting
  • Individual coaching towards OISC assessment, subject to capacity
  • Self-study and revision materials
  • Organisational mentoring towards OISC registration
  • Support around issues preventing registration
  • Continued support with adviser continuous professional development and casework practice

OISC Level 2

Partners only
  • Free five day OISC Level Two (Asylum and Protection) training
  • Free five day OISC Level Two (Immigration) training
  • Individual coaching towards Office of the Immigration Services Commissioner (OISC) assessments, subject to capacity
  • Self-study and revision materials
  • Ongoing support and CPD to students and organisations enrolled in the Frontline Immigration Advice Project (FIAP) programme

What you'll need

Once trained, staff and organisations must submit ‘New Adviser’ and ‘Organisation’ registration applications to the OISC at the same time. If you’re applying for registration at Level One (Immigration) level the OISC will invite your staff to sit an assessment (usually sat 3-5 weeks after submitting your application). If they pass, the OISC will begin the registration for your organisation. Once completed your staff will be able to deliver immigration advice.

To make this happen your organisation will need to commit to:

  • Managerial time to prepare and submit an organisation application for registration with the OISC
  • Acquire professional indemnity insurance
  • Provide staff approximately 10 days away from their day-to-day duties to attend five day training, undertake self-study and revision, and sit the assessment.
  • Ensure staff have Disclosure and Barring Service (DBS) checks issued in the last six months at date of OISC application
  • Ensure staff have access to a computer, internet and ideally a headset to undertake online classroom training
  • GDPR compliant record storage and good staff support processes
  • Provide feedback to FIAP on your experience and outcome

What your staff will need to register at Level One (Immigration)

  • Attend five consecutive online classroom training sessions, even if these fall outside of normal working days
  • Access to a computer (or large tablet), decent internet speed and a headset to undertake online classroom training
  • Complete homework during the course
  • Engage directly with OISC source materials, not only textbooks and manuals
  • Approximately five additional days for self-study, revision and assessment sitting
  • Make use of other opportunities to improve knowledge and understanding of immigration law, including coaching and forum membership
  • Prepare a New Adviser form prior to application for registration
  • Provide feedback to FIAP on their experience and outcome

Revision and self-study time

We provide refresher webinars and revision materials. Your staff will need these to revise before their assessment.

Most individuals will require 3-5 days of self-study and revision to pass their assessment. Without this they are unlikely to pass and your organisation will not be given regulated status by the OISC.

Courses

We train advisers in immigration law. We run a number of courses in asylum & protection and immigration to help staff and volunteers prepare for the OISC advisor assessment. Whilst some of our courses are open to all, most of our courses are for partner organisations only.  

✅ Not a partner? Want to study our courses? Please apply to join FIAP first.

❓Got a question? Please take a look at our FAQs.

RESOURCES

Immigration Adviser Handbook

A manual to provide you with a practical and useful guide on your journey to becoming a confident and experienced immigration adisor.


Open the handbook
An image of a screenshot of the Immigration Adviser Handbook welcome page.