Digital inclusion
Practical advice and resources on ways to improve clients' access to the internet.
KNOWING WHO TO SUPPORT
A sample needs assessment
With limited resources, knowing how to prioritise who to support is important. In consultation with other organisations, we’ve compiled a sample needs assessment.
View the assessmentHow to support PEOPLE
This guidance has been largely influenced by the work that LASSN and NACCOM have done and GreenNet's collaboration with Refugee Action on the Digital Inclusion Handbook.
Stories from the Sector
We spoke to several organisations and experts about Digital Inclusion. Choose a story below to find out what they had to say.
Helpful resources
Digital Inclusion Advocacy

SYMAAG, based in South Yorkshire, have launched a petition calling on Mears, the asylum housing provider in Scotland, Northern Ireland and the North East Yorkshire & Humberside region, to install a wifi connection in all their asylum properties.
Operation Wifi

We need a structural response to digital exclusion. Operation WiFi are calling on the government for an open WiFi network for all communities during COVID-19.
Internet Access for those Without Broadband

Advice on improving access to the internet, by the Leeds Migration Partnership.
Digital Inclusion Handbook

A working handbook filled with practical advice and tips on digital inclusion.
Data Privacy

Learn how to protect your clients' information. Slides from a recent webinar with DLA Piper on GDPR.
Privacy Settings Guide

A minority and migrant focused guide about social media accounts being monitored by public authorities.
Broadband Support

Broadband Savvy help people improve their digital connectivity, using language that's easy to understand. They’re free to contact for personalised help with troubleshooting issues.
Contribute
These resources are built by you, for you.
Email us if there’s anything you would like to add.