A curriculum and series of activities covering key development phases.
Weekly peer learning sessions. Workshop slides and presentation template.
Sharing progress and challenges through weekly calls and Slack.
The Explore programme lasted 8 weeks, covering:
Understand the problem space, user needs and organisational needs.
Develop and sketch a range of solutions. Test and validate initial ideas.
Develop a prototype or make changes to your website or service.
Theme: Making websites accessible - Explore how to improve your website so that people can find your organisation and your services.
Theme: Adapting service delivery - Explore how to deliver services using digital technology or how to build a flexible delivery model.
"The impact on our service will be huge once we have worked on everything that is now on my list!" - Liz, Refugee Rights Hub
"I have just finished the first phase of the Explore programme; my focus was how New Routes communicates with our participants. While the process of working out our challenges to adapting our services post-covid has taken longer than expected, we are confident that we are on the right track." - Amelie, New Routes
I have gained so much confidence through this project that I am confident I will do a good job – and if things start going in the wrong direction, I have support available." -Tanja, KRAN
Programme materials helped the cohorts to discover, define and develop solutions. Activity worksheets and a presentation template made it easy for charities to frame their thinking throughout the process.
The worksheets and presentation template are Google Docs. You will need to make a copy of these before you can use them.
12 charities attended 2 sessions per week for 8 weeks. Learning was experiential and hands-on; participants worked through the activities to produce tangible outputs at each stage.
The Explore cohort chatted on the Community Slack Workspace and met twice a week on Zoom to discuss their ideas, progress and challenges.
Some Zoom sessions were open to the wider sector such as
These sessions were shared on our Meet Up page.
If you have a question about Explore, please email Pascale at Refugee Action. We aim to reply within one week.
