This case study spotlights our Nottingham initiative, showcasing how our partnership with Early Action Refugee (EAR) has revolutionised our asylum support approach.
This case study spotlights our Nottingham initiative, showcasing how our partnership with Early Action Refugee (EAR) has revolutionised our asylum support approach.
In June 2023, we launched the Section 95 Clinic in response to challenges faced by destitute asylum seekers. These weekly sessions guide clients through the asylum support application, from clarifying circumstances to assembling documentation, empowering them to navigate the process confidently.
The project focuses on:
1. Enlightening Clients: Educating asylum seekers about the support system, facilitating informed choices.
2. Streamlining Applications: Guiding clients through the process, minimising confusion and expediting applications.
3. Cutting Intermediaries: Removing bottlenecks such as Migrant Help to accelerate the process and alleviate financial stress.
Observations from our drop-in service unveiled the struggles faced by asylum seekers seeking support. This centres around issues accessing support from MIgrant Help, where many clients report not experiencing severe delays and not progressing with their Section 95 claims.
EAR’s partnership has amplified our efforts. First, by adopting Early Action principles, we identified the crisis points in the asylum support application process and intervened at an earlier stage by supporting the Section 95 application ourselves, rather than referring service users to Migrant Help. Second, our interactions with EAR partners have exposed us to innovative Section 95 application approaches, fostering a collaborative environment for positive service changes.
Lack of human resources and building know- how fast enough have posed challenges. Managed by a staff member and a volunteer, the pilot project has already tackled complex cases and sought guidance from the Asylum Support Appeals Project. Adaptability and plenty of follow-up sessions is vital, prompting us to integrate follow-up appointments for document collection hurdles. However, the application process as a whole should be quicker as Migrant Help will receive completed applications in one go. Any follow up will be easier as we have records of the applications, dates of submission and confirmations of receipt.
Initial impact is promising, aiding 5 clients and their families. Future plans involve volunteer training and broadening the project’s scope to offer extensive asylum support advice, boosting capacity and volunteers’ skills.
By embracing collaboration and adapting based on shared experiences, we’ve not only redefined processes but also created a platform for continual growth and empowerment.