Transforming organisational culture for EbE engagement

Action Foundation's Shifting Power pathway has played a transformative role in empowering individuals with lived experiences.

Organisation Profile

Action Foundation’s Shifting Power pathway has played a transformative role in empowering individuals with lived experiences. Former clients have transitioned into volunteers and staff members, gaining skills, confidence, and the ability to advocate for their community. This case study highlights the impact of the Shifting Power pathway on skill development, mentorship, and confidence-building for Expert by Experience (EBE) volunteers.

Transformation in Engagement

EBE volunteers, once clients seeking assistance, have become vocal advocates and decision-makers within the Organisation. This transformation signifies a shift towards inclusivity and empowerment, enabling EBE volunteers to contribute to positive changes not only within the Organisation but also in the broader sector.

Enhanced by EAR Partnership

The leadership training program has boosted EBE volunteers’ confidence and strategic thinking, equipping them to drive meaningful progress and advocate for change despite the challenges associated with unpaid roles and time demands.

Overcoming Challenges

Understanding the Organisation’s needs and culture is crucial for EBE volunteers to gain a seat at the decision-making table. Extensive engagement in office activities and project discussions creates a platform for EBE volunteers to share insights and impact their involvement in shifting power dynamics.  

Recommendations for Others

Organisations seeking to empower EBE leaders should implement a strategic engagement plan that includes understanding Organisational and sector needs, training and learning opportunities, and creative problem-solving. EBE leaders should take the lead in identifying stakeholders and devising engagement strategies. Providing a conducive space and comprehensive support is essential for boosting EBE leaders’ confidence and effectiveness in advocating for change. Action Foundation’s initiative demonstrates the positive impact of empowering EBE volunteers for leadership roles, fostering inclusivity, and driving meaningful change within the Organisation and the broader sector.

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