Module 2: Supporting your client to engage with their legal representative
This module explains the role of immigration advisers, their professional duties and responsibilities, how to recognise good and poor advice, what to do if advice is poor, and who regulates the sector.
Units in this module
Select a unit in this module to get started.
Unit 1: Introduction
Unit 2 : Duties and Responsibilities
Unit 3: Recognising Good and Bad Advice
Activity 1: Suleiman
Unit 4: Legal Aid
Unit 5: Supporting Clients to Engage
Unit 6: Complaints
Activity 2: Balachandra and Sachetan
Appendix 1: The Regulators
Appendix 2: A Note on "Fresh Claims"
Activity 1 answers
Activity 2 answers
module resources
OISC L1 Advice Boundaries
Quick reference for the work a Level 1 adviser can and cannot do across asylum, EU Settlement Scheme, and general immigration.
Legal Aid Eligibility (v4)
Help sheet covering what legal aid covers, Exceptional Case Funding, and the means and merits tests for eligibility.
Instructing a Legal Representative
Practical guide explaining a regulated legal rep's duties, their role, and tips for getting the best out of meetings with them.
Finding Immigration Advice
Guide for migrants and supporters on how to find regulated immigration advice, including legal aid, IAA advisers and specialist help.